{"id":4296,"date":"2025-04-26T15:51:23","date_gmt":"2025-04-26T15:51:23","guid":{"rendered":"https:\/\/new.akenhotels.com\/?page_id=4296"},"modified":"2025-08-28T17:19:30","modified_gmt":"2025-08-28T17:19:30","slug":"cookie-policy","status":"publish","type":"page","link":"https:\/\/akenhotels.com\/en\/cookie-policy\/","title":{"rendered":"Cookie Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"4296\" class=\"elementor elementor-4296\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5ab38951 elementor-section-height-min-height elementor-section-content-bottom elementor-section-items-bottom light-section inherit-header-color elementor-default-width content-max-width elementor-section-height-default\" data-id=\"5ab38951\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;video&quot;,&quot;hoteller_ext_is_background_parallax&quot;:&quot;true&quot;,&quot;background_play_on_mobile&quot;:&quot;yes&quot;,&quot;hoteller_ext_is_background_parallax_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0.1,&quot;sizes&quot;:[]},&quot;hoteller_ext_is_background_on_scroll&quot;:&quot;false&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3d44dd2e elementor-hidden-tablet elementor-hidden-mobile\" data-id=\"3d44dd2e\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;hoteller_ext_link_sidemenu&quot;:&quot;false&quot;,&quot;hoteller_ext_link_fullmenu&quot;:&quot;false&quot;,&quot;hoteller_ext_link_closed_fullmenu&quot;:&quot;false&quot;,&quot;hoteller_ext_is_scrollme&quot;:&quot;false&quot;,&quot;hoteller_ext_is_smoove&quot;:&quot;false&quot;,&quot;hoteller_ext_is_parallax_mouse&quot;:&quot;false&quot;,&quot;hoteller_ext_is_infinite&quot;:&quot;false&quot;,&quot;hoteller_ext_is_fadeout_animation&quot;:&quot;false&quot;,&quot;hoteller_ext_mobile_static&quot;:&quot;false&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0467b39 elementor-widget elementor-widget-global elementor-global-7562 elementor-widget-html\" data-id=\"0467b39\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;hoteller_ext_link_sidemenu&quot;:&quot;false&quot;,&quot;hoteller_ext_link_fullmenu&quot;:&quot;false&quot;,&quot;hoteller_ext_link_closed_fullmenu&quot;:&quot;false&quot;,&quot;hoteller_ext_is_scrollme&quot;:&quot;false&quot;,&quot;hoteller_ext_is_smoove&quot;:&quot;false&quot;,&quot;hoteller_ext_is_parallax_mouse&quot;:&quot;false&quot;,&quot;hoteller_ext_is_infinite&quot;:&quot;false&quot;,&quot;hoteller_ext_is_fadeout_animation&quot;:&quot;false&quot;,&quot;hoteller_ext_mobile_static&quot;:&quot;false&quot;}\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<form class=\"search-bar-aken\" id=\"akenFinder\" action=\"\">\n  <div class=\"item\">\n    <select id=\"destiny\" required aria-label=\"Destination\">\n      <option value=\"\" disabled selected data-i18n=\"select\">Select<\/option>\n      <optgroup data-i18n-label=\"country_ar\" label=\"ARGENTINA\"><\/optgroup>\n      <option value=\"96256\">B\u00f6den Hotel &amp; Spa, AKEN SOUL<\/option>\n      <option value=\"45145\">Get Hotel Molvento, AKEN SOUL Collection<\/option>\n      <option value=\"96252\">La Urumpta Hotel &amp; Spa, AKEN MIND<\/option>\n      <option value=\"calafate\">AKEN MIND, Calafate Hotel<\/option>\n        <optgroup data-i18n-label=\"country_co\" label=\"COLOMBIA\"><\/optgroup>\n      <option value=\"96257\">Bio Habitat Hotel, AKEN SOUL Collection<\/option>\n      <option value=\"kanora\">AKEN MIND, Kanora Bay Residences<\/option>\n      <option value=\"lago\">AKEN SOUL, Casa Lago Hotel<\/option>\n      <optgroup data-i18n-label=\"country_cr\" label=\"COSTA RICA\"><\/optgroup>\n      <option value=\"99564\">The Vessyl Experience, AKEN SOUL<\/option>\n      <optgroup data-i18n-label=\"country_ec\" label=\"ECUADOR\"><\/optgroup>\n      <option value=\"10351\">ILLA Experience Hotel, AKEN SPIRIT Collection<\/option>\n      <optgroup data-i18n-label=\"country_ur\" label=\"URUGUAY\"><\/optgroup>\n      <option value=\"vina\">AKEN SPIRIT, Vi\u00f1a Eden Resort<\/option>\n    <\/select>\n  <\/div>\n\n  <div class=\"item\">\n    <input id=\"dateRange\" placeholder=\"Check-In \/ Check-Out\" readonly data-i18n-placeholder=\"date_range\">\n    <input type=\"hidden\" id=\"form-field-checkin\">\n    <input type=\"hidden\" id=\"form-field-checkout\">\n  <\/div>\n\n  <div class=\"item\">\n    <select id=\"adults\" required aria-label=\"Adults\">\n      <option value=\"\" disabled selected data-i18n=\"adults\">Adults<\/option>\n      <option>1<\/option><option>2<\/option><option>3<\/option><option>4<\/option><option>5<\/option>\n    <\/select>\n  <\/div>\n\n  <div class=\"item\">\n    <select id=\"kids\" required aria-label=\"Children\">\n      <option value=\"\" disabled selected data-i18n=\"kids\">Children<\/option>\n      <option>0<\/option><option>1<\/option><option>2<\/option><option>3<\/option>\n    <\/select>\n  <\/div>\n\n  <button type=\"button\" id=\"btnBookingBar\" class=\"reserve-btn\" data-i18n=\"search\">SEARCH<\/button>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-aa3058a light-section inherit-header-color elementor-default-width content-max-width elementor-section-height-default elementor-section-height-default\" data-id=\"aa3058a\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;hoteller_ext_is_background_parallax&quot;:&quot;false&quot;,&quot;hoteller_ext_is_background_on_scroll&quot;:&quot;false&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2cbd4500\" data-id=\"2cbd4500\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;hoteller_ext_link_sidemenu&quot;:&quot;false&quot;,&quot;hoteller_ext_link_fullmenu&quot;:&quot;false&quot;,&quot;hoteller_ext_link_closed_fullmenu&quot;:&quot;false&quot;,&quot;hoteller_ext_is_scrollme&quot;:&quot;false&quot;,&quot;hoteller_ext_is_smoove&quot;:&quot;false&quot;,&quot;hoteller_ext_is_parallax_mouse&quot;:&quot;false&quot;,&quot;hoteller_ext_is_infinite&quot;:&quot;false&quot;,&quot;hoteller_ext_is_fadeout_animation&quot;:&quot;false&quot;,&quot;hoteller_ext_mobile_static&quot;:&quot;false&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3ba5f6cc elementor-widget elementor-widget-heading\" data-id=\"3ba5f6cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;hoteller_ext_link_sidemenu&quot;:&quot;false&quot;,&quot;hoteller_ext_link_fullmenu&quot;:&quot;false&quot;,&quot;hoteller_ext_link_closed_fullmenu&quot;:&quot;false&quot;,&quot;hoteller_ext_is_scrollme&quot;:&quot;false&quot;,&quot;hoteller_ext_is_smoove&quot;:&quot;false&quot;,&quot;hoteller_ext_is_parallax_mouse&quot;:&quot;false&quot;,&quot;hoteller_ext_is_infinite&quot;:&quot;false&quot;,&quot;hoteller_ext_is_fadeout_animation&quot;:&quot;false&quot;,&quot;hoteller_ext_mobile_static&quot;:&quot;false&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cookie Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38c380ec elementor-widget elementor-widget-text-editor\" data-id=\"38c380ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;hoteller_ext_link_sidemenu&quot;:&quot;false&quot;,&quot;hoteller_ext_link_fullmenu&quot;:&quot;false&quot;,&quot;hoteller_ext_link_closed_fullmenu&quot;:&quot;false&quot;,&quot;hoteller_ext_is_scrollme&quot;:&quot;false&quot;,&quot;hoteller_ext_is_smoove&quot;:&quot;false&quot;,&quot;hoteller_ext_is_parallax_mouse&quot;:&quot;false&quot;,&quot;hoteller_ext_is_infinite&quot;:&quot;false&quot;,&quot;hoteller_ext_is_fadeout_animation&quot;:&quot;false&quot;,&quot;hoteller_ext_mobile_static&quot;:&quot;false&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6 data-start=\"80\" data-end=\"106\"><span style=\"color: #ffffff;\">Privacy Policy<\/span><\/h6><p class=\"\" data-start=\"108\" data-end=\"161\">This Privacy Policy describes the policies of<\/p><p class=\"\" data-start=\"163\" data-end=\"355\"><span style=\"color: #ffffff;\">AKEN Hotels,<\/span><br data-start=\"179\" data-end=\"182\" \/>66 West Flagler Street Suite 900 \u2013 #5721 Miami, Florida,<br data-start=\"238\" data-end=\"241\" \/>Florida 33140,<br data-start=\"255\" data-end=\"258\" \/>United States of America,<br data-start=\"284\" data-end=\"287\" \/><span style=\"color: #ffffff;\">email: <a style=\"color: #ffffff;\" rel=\"noopener\" data-start=\"307\" data-end=\"326\">info@akenhotels.com<\/a>,<\/span><br data-start=\"327\" data-end=\"330\" \/>phone number: +1 786 776 4008<\/p><p class=\"\" data-start=\"357\" data-end=\"751\">about the collection, use and disclosure of your information that we collect when you use our website (<span style=\"color: #ffffff;\"><a class=\"\" style=\"color: #ffffff;\" href=\"https:\/\/akenhotels.com\/en\/\" target=\"_new\" rel=\"noopener\" data-start=\"473\" data-end=\"496\">https:\/\/akenhotels.com\/<\/a><\/span>) (the \u201cService\u201d). By accessing or using the Service, you consent to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not agree, please do not access or use the Service.<\/p><p class=\"\" data-start=\"753\" data-end=\"1169\">We may modify this Privacy Policy at any time without prior notice and will post the revised policy on the Service. The revised policy will be effective 180 days after it is posted on the Service and your continued access to or use of the Service after that time will constitute your acceptance of the revised Privacy Policy. Therefore, we encourage you to review this page periodically.<\/p><p class=\"\" data-start=\"1171\" data-end=\"1203\">Information We Collect:<\/p><p class=\"\" data-start=\"1205\" data-end=\"1277\">We will collect and process the following personal information about you:<\/p><ul data-start=\"1279\" data-end=\"1312\"><li class=\"\" data-start=\"1279\" data-end=\"1289\"><p class=\"\" data-start=\"1281\" data-end=\"1289\"><span style=\"color: #ffffff;\">Name<\/span><\/p><\/li><li class=\"\" data-start=\"1290\" data-end=\"1312\"><p class=\"\" data-start=\"1292\" data-end=\"1312\"><span style=\"color: #ffffff;\">Email<\/span><\/p><\/li><\/ul><p class=\"\" data-start=\"1314\" data-end=\"1345\">How We Use Your Information:<\/p><p class=\"\" data-start=\"1347\" data-end=\"1427\">We will use the information we collect about you for the following purposes:<\/p><ul data-start=\"1429\" data-end=\"1454\"><li class=\"\" data-start=\"1429\" data-end=\"1454\"><p class=\"\" data-start=\"1431\" data-end=\"1454\"><span style=\"color: #ffffff;\">Marketing \/ Promotional<\/span><\/p><\/li><\/ul><p class=\"\" data-start=\"1456\" data-end=\"1729\">Si deseamos utilizar tu informaci\u00f3n para cualquier otro prop\u00f3sito, te solicitaremos tu consentimiento y solo utilizaremos tu informaci\u00f3n tras recibir dicho consentimiento, y solo para el prop\u00f3sito(s) para el cual se otorg\u00f3, salvo que la ley nos exija actuar de otra manera.<\/p><p class=\"\" data-start=\"1731\" data-end=\"1767\">C\u00f3mo Compartimos Tu Informaci\u00f3n:<\/p><p class=\"\" data-start=\"1769\" data-end=\"1919\">We will not transfer your personal information to any third party without your consent, except in limited circumstances as described below:<\/p><ul data-start=\"1921\" data-end=\"1940\"><li class=\"\" data-start=\"1921\" data-end=\"1940\"><p class=\"\" data-start=\"1923\" data-end=\"1940\"><span style=\"color: #ffffff;\">Data Analysis<\/span><\/p><\/li><\/ul><p class=\"\" data-start=\"1942\" data-end=\"2153\">We require such third parties to use the transferred personal information only for the purpose for which it was transferred and not to retain it for longer than is necessary to fulfill that purpose.<\/p><p class=\"\" data-start=\"2155\" data-end=\"2626\">We may also disclose your personal information to: (1) comply with applicable law, regulations, court orders, or other legal process; (2) enforce our agreements with you, including this Privacy Policy; or (3) respond to claims that your use of the Service violates the rights of third parties. If the Service or our company merges with or is acquired by another company, your information will be one of the assets transferred to the new owner.<\/p><p class=\"\" data-start=\"2628\" data-end=\"2663\">Retention of Your Information:<\/p><p class=\"\" data-start=\"2665\" data-end=\"3313\">We will retain your personal information with us for a period of 90 days to 2 years after users close their accounts or for as long as necessary to fulfill the purposes for which it was collected, as detailed in this Privacy Policy. We may need to retain certain information for longer periods for legal, reporting or other legitimate reasons such as enforcement of legal rights or fraud prevention. Residual anonymous information and aggregated information, which does not identify you (directly or indirectly), may be stored indefinitely.<\/p><p class=\"\" data-start=\"3315\" data-end=\"3332\">Your rights:<\/p><p class=\"\" data-start=\"3334\" data-end=\"3960\">Depending on the applicable law, you may have the right to access, rectify or delete your personal data, receive a copy of your personal data, restrict or oppose the active processing of your data, ask us to share (portability) your personal information with another entity, withdraw any consent given to process your data, file a complaint with a competent authority, among other relevant rights under applicable laws.<br data-start=\"3823\" data-end=\"3826\" \/>To exercise these rights, you can write to us at<span style=\"color: #ffffff;\"> <a style=\"color: #ffffff;\" rel=\"noopener\" data-start=\"3876\" data-end=\"3895\">info@akenhotels.com<\/a>.<\/span><br data-start=\"3896\" data-end=\"3899\" \/>We will respond to your request in accordance with applicable law.<\/p><p class=\"\" data-start=\"3962\" data-end=\"4130\">Puedes optar por no recibir comunicaciones de marketing directo o la elaboraci\u00f3n de perfiles que realizamos con fines de marketing escribi\u00e9ndonos a <span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" rel=\"noopener\" data-start=\"4110\" data-end=\"4129\">info@akenhotels.com<\/a>.<\/span><\/p><p class=\"\" data-start=\"4132\" data-end=\"4373\">Please note that if you do not allow us to collect or process the necessary personal information or you withdraw your consent to process it, you may not be able to access or use the services for which such information was requested.<\/p><p class=\"\" data-start=\"4375\" data-end=\"4411\">Cookies and Similar Technologies:<\/p><p class=\"\" data-start=\"4413\" data-end=\"4543\">For more information about how we use these technologies and your choices in this regard, please see our Cookie Policy.<\/p><p class=\"\" data-start=\"4545\" data-end=\"4559\">Security:<\/p><p class=\"\" data-start=\"4561\" data-end=\"4985\">The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risk, we cannot guarantee absolute security, so we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.<\/p><p class=\"\" data-start=\"4987\" data-end=\"5035\">Complaints Officer \/<\/p><p class=\"\" data-start=\"4987\" data-end=\"5035\">Data Protection:<\/p><p class=\"\" data-start=\"5037\" data-end=\"5217\">If you have any queries or concerns about the processing of your information held by us, you can send an email to our Complaints Officer at:<\/p><p class=\"\" data-start=\"5219\" data-end=\"5338\"><span style=\"color: #ffffff;\">AKEN Hotels<\/span><br data-start=\"5234\" data-end=\"5237\" \/>66 West Flagler Street Suite 900 \u2013 #5721 Miami, Florida,<br data-start=\"5293\" data-end=\"5296\" \/>email: <span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" rel=\"noopener\" data-start=\"5316\" data-end=\"5335\">info@akenhotels.com<\/a>.<\/span><\/p><p class=\"\" data-start=\"5340\" data-end=\"5404\">We will address your concerns in accordance with applicable law.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>SeleccionarB\u00f6den Hotel &#038; Spa by AKEN Soul CollectionGet Hotel Molvento, AKEN Soul CollectionLa Urumpta Hotel by AKEN MindILLA Experience Hotel, AKEN Spirit CollectionBio Habitat Hotel, AKEN Soul CollectionParador Nature Resort &#038; Spa, AKEN Mind CollectionAKEN Mind, Merida Hotel Adultos12345 Ni\u00f1os0123 BUSCAR Politica de Cookies Pol\u00edtica de Privacidad Esta Pol\u00edtica de Privacidad describe las pol\u00edticas de [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-4296","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/akenhotels.com\/en\/wp-json\/wp\/v2\/pages\/4296","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/akenhotels.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/akenhotels.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/akenhotels.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/akenhotels.com\/en\/wp-json\/wp\/v2\/comments?post=4296"}],"version-history":[{"count":25,"href":"https:\/\/akenhotels.com\/en\/wp-json\/wp\/v2\/pages\/4296\/revisions"}],"predecessor-version":[{"id":7687,"href":"https:\/\/akenhotels.com\/en\/wp-json\/wp\/v2\/pages\/4296\/revisions\/7687"}],"wp:attachment":[{"href":"https:\/\/akenhotels.com\/en\/wp-json\/wp\/v2\/media?parent=4296"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}