{"id":16426,"date":"2026-06-29T18:38:19","date_gmt":"2026-06-29T18:38:19","guid":{"rendered":"https:\/\/akenhotels.com\/?page_id=16426"},"modified":"2026-06-29T18:50:28","modified_gmt":"2026-06-29T18:50:28","slug":"ecosistema-financiero","status":"publish","type":"page","link":"https:\/\/akenhotels.com\/en\/ecosistema-financiero\/","title":{"rendered":"Ecosistema financiero"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"16426\" class=\"elementor elementor-16426\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"content-row-elementor elementor-element elementor-element-1cb6df4 full_elementor e-con-full dark-section inherit-header-color e-flex e-con e-parent\" data-id=\"1cb6df4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9e424ab elementor-widget elementor-widget-html\" data-id=\"9e424ab\" data-element_type=\"widget\" data-e-type=\"widget\" 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--text-on-accent:#272421;\n}\n*{box-sizing:border-box;}\nhtml,body{margin:0;padding:0;font-family:'Montserrat',sans-serif;background:var(--bg);color:var(--text);scroll-behavior:smooth;font-size:18px;}\n.deck{scroll-snap-type:y proximity;height:100vh;overflow-y:auto;}\nsection.slide{scroll-snap-align:start;min-height:100vh;width:100%;display:flex;flex-direction:column;align-items:center;justify-content:center;padding:6vh 6vw;position:relative;background:var(--bg);}\nsection.slide.bg2{background:var(--bg2);}\n.content{width:100%;max-width:1220px;position:relative;}\n\n.kicker{font-size:.95rem;font-weight:700;letter-spacing:2.5px;color:var(--text-faint);text-transform:uppercase;margin:0 0 .9rem 0;}\nh1.title{font-size:2.6rem;font-weight:700;margin:0 0 .6rem 0;line-height:1.3;color:var(--text);}\n.subtitle{font-style:italic;color:var(--text-dim);font-size:1.2rem;margin:0 0 1.8rem 0;max-width:880px;line-height:1.55;}\n\n.grid{display:grid;gap:1.2rem;}\n.cols-2{grid-template-columns:1fr 1fr;}\n.cols-3{grid-template-columns:1fr 1fr 1fr;}\n\n.card{background:var(--panel);border:1px solid var(--line);border-radius:16px;padding:1.8rem;}\n.card.alt{background:var(--panel2);}\n.card.accent{background:var(--accent);color:var(--text-on-accent);border:none;}\n.card h3{margin:.3rem 0 .6rem 0;font-size:1.25rem;color:var(--text);}\n.card.accent h3{color:var(--text-on-accent);}\n.card p{margin:0;}\n.card .small{color:var(--text-dim);}\n.card.accent .small{color:#3a352f;}\n\n.tag{display:block;font-size:.88rem;font-weight:700;letter-spacing:1.6px;text-transform:uppercase;color:var(--text-faint);margin-bottom:.7rem;}\n.card.accent .tag{color:#5b5345;}\n\n.icon-circle{border-radius:50%;display:flex;align-items:center;justify-content:center;flex-shrink:0;margin-bottom:.9rem;}\n.ic-panel{background:var(--panel2);color:var(--text);}\n.ic-accent{background:var(--accent);color:var(--text-on-accent);}\n.card.accent .ic-panel{background:rgba(255,255,255,.3);color:var(--text-on-accent);}\n\n.callout{display:flex;align-items:center;gap:1.2rem;background:var(--panel2);border:1px solid var(--line);border-radius:14px;padding:1.3rem 1.6rem;margin-top:1.5rem;}\n.callout .icon-circle{margin-bottom:0;}\n.callout p{margin:0;font-style:italic;font-size:1.08rem;color:var(--text-dim);}\n.callout.accent{background:var(--accent);}\n.callout.accent p{color:var(--text-on-accent);}\n\nul.plain{list-style:none;padding:0;margin:0;}\nul.plain li{margin-bottom:.7rem;font-size:1.05rem;color:var(--text-dim);display:flex;gap:.6rem;line-height:1.45;}\nul.plain li .b{color:var(--text-faint);flex-shrink:0;font-weight:700;}\nul.check li .b::before{content:\"\u2713\";color:var(--accent);font-weight:700;}\nul.dot li .b::before{content:\"\u2022\";color:var(--text-faint);font-weight:700;}\nul.arrow li .b::before{content:\"\u2192\";color:var(--text-faint);}\n.card.accent ul.plain li{color:#3a352f;}\n\n.logo{height:auto;width:118px;display:inline-block;max-width:100%;}\n\n.divider-content{text-align:center;}\n.divider-kicker{font-size:.95rem;letter-spacing:3px;color:var(--text-faint);text-transform:uppercase;margin-bottom:1.3rem;}\n.divider-content h2{font-size:3.1rem;font-weight:700;letter-spacing:.5px;margin:0 0 1.8rem 0;line-height:1.25;}\n.divider-rule{width:50px;height:2px;background:var(--accent-dim);margin:0 auto 1.8rem auto;}\n\n.footer-bar{position:absolute;bottom:1.4rem;left:50%;transform:translateX(-50%);width:calc(100% - 12vw);max-width:1220px;display:flex;justify-content:space-between;font-size:.8rem;letter-spacing:1px;color:var(--text-faint);}\n\n.muted{color:var(--text-dim);}\n.small{font-size:1.02rem;}\n.step-num{width:38px;height:38px;border-radius:50%;background:var(--panel2);color:var(--text);display:flex;align-items:center;justify-content:center;font-weight:700;font-size:1rem;flex-shrink:0;}\n.flow-row{display:flex;align-items:center;gap:.8rem;}\n.flow-arrow{color:var(--text-faint);font-size:1.6rem;flex-shrink:0;}\n\n.kpi-value{font-size:2.7rem;font-weight:700;margin:.3rem 0;color:var(--text);}\n.kpi-sub{font-style:italic;font-size:.92rem;color:var(--text-faint);margin-bottom:.8rem;}\n.hr-soft{border:none;border-top:1px solid var(--line);margin:.7rem 0 .9rem;}\n\n.imgcard{border-radius:16px;overflow:hidden;border:1px solid var(--line);background:var(--panel);}\n.imgcard img{width:100%;height:130px;object-fit:cover;display:block;}\n.imgcard .pad{padding:1.4rem 1.6rem;}\n\n.nav-dots{position:fixed;right:16px;top:50%;transform:translateY(-50%);display:flex;flex-direction:column;gap:7px;z-index:50;}\n.nav-dots a{width:7px;height:7px;border-radius:50%;background:var(--text-faint);display:block;opacity:.5;}\n.nav-dots a:hover{opacity:1;background:var(--accent);}\n\n@media(max-width:880px){\n  .cols-2,.cols-3{grid-template-columns:1fr;}\n  h1.title{font-size:1.9rem;}\n  .divider-content h2{font-size:2.2rem;}\n  html,body{font-size:17px;}\n}\n<\/style>\n<\/head>\n<body>\n<div class=\"nav-dots\"><a href=\"#s1\"><\/a><a href=\"#s2\"><\/a><a href=\"#s3\"><\/a><a href=\"#s4\"><\/a><a href=\"#s5\"><\/a><a href=\"#s6\"><\/a><a href=\"#s7\"><\/a><a href=\"#s8\"><\/a><a href=\"#s9\"><\/a><a href=\"#s10\"><\/a><a href=\"#s11\"><\/a><a href=\"#s12\"><\/a><a href=\"#s13\"><\/a><a href=\"#s14\"><\/a><a href=\"#s15\"><\/a><a href=\"#s16\"><\/a><a href=\"#s17\"><\/a><a href=\"#s18\"><\/a><a href=\"#s19\"><\/a><a href=\"#s20\"><\/a><a href=\"#s21\"><\/a><a href=\"#s22\"><\/a><a href=\"#s23\"><\/a><a href=\"#s24\"><\/a><\/div>\n<div class=\"deck\">\n<section id=\"s1\" class=\"slide bg2\"><div class=\"content\">\n  <div class=\"kicker\">UNA GU\u00cdA T\u00c1CTICA PARA RECEPCI\u00d3N<\/div>\n  <h1 class=\"title\" style=\"font-size:2.9rem;max-width:680px;\">El Ecosistema Financiero del Hotel<\/h1>\n  <p class=\"subtitle\" style=\"font-size:1.05rem;\">Cada clic tiene un impacto.<\/p>\n  <img decoding=\"async\" class=\"logo\" style=\"margin-top:2.2rem;width:140px;\" src=\"https:\/\/akenhotels.com\/wp-content\/uploads\/2026\/06\/logo-scaled.png\">\n<\/div><\/section><section id=\"s2\" class=\"slide\"><div class=\"content\">\n  <div class=\"kicker\">CAPACITACI\u00d3N \u00b7 FRONT DESK<\/div>\n  <h1 class=\"title\">Agenda<\/h1>\n  <div class=\"grid cols-2\" style=\"margin-top:1.2rem;\">\n    <div><ul class=\"plain\"><li><span class=\"b\" style=\"display:inline-flex;width:20px;height:20px;border-radius:50%;background:var(--panel2);color:var(--text-dim);align-items:center;justify-content:center;font-size:.68rem;font-weight:700;flex-shrink:0;\">1<\/span><span>C\u00f3mo genera dinero el hotel<\/span><\/li><li><span class=\"b\" style=\"display:inline-flex;width:20px;height:20px;border-radius:50%;background:var(--panel2);color:var(--text-dim);align-items:center;justify-content:center;font-size:.68rem;font-weight:700;flex-shrink:0;\">2<\/span><span>Indicadores claves<\/span><\/li><li><span class=\"b\" style=\"display:inline-flex;width:20px;height:20px;border-radius:50%;background:var(--panel2);color:var(--text-dim);align-items:center;justify-content:center;font-size:.68rem;font-weight:700;flex-shrink:0;\">3<\/span><span>Qu\u00e9 es un folio<\/span><\/li><li><span class=\"b\" style=\"display:inline-flex;width:20px;height:20px;border-radius:50%;background:var(--panel2);color:var(--text-dim);align-items:center;justify-content:center;font-size:.68rem;font-weight:700;flex-shrink:0;\">4<\/span><span>Importancia de respetar los c\u00f3digos al postear<\/span><\/li><li><span class=\"b\" style=\"display:inline-flex;width:20px;height:20px;border-radius:50%;background:var(--panel2);color:var(--text-dim);align-items:center;justify-content:center;font-size:.68rem;font-weight:700;flex-shrink:0;\">5<\/span><span>Manejo de caja compartida<\/span><\/li><li><span class=\"b\" style=\"display:inline-flex;width:20px;height:20px;border-radius:50%;background:var(--panel2);color:var(--text-dim);align-items:center;justify-content:center;font-size:.68rem;font-weight:700;flex-shrink:0;\">6<\/span><span>Checklist de control personal<\/span><\/li><li><span class=\"b\" style=\"display:inline-flex;width:20px;height:20px;border-radius:50%;background:var(--panel2);color:var(--text-dim);align-items:center;justify-content:center;font-size:.68rem;font-weight:700;flex-shrink:0;\">7<\/span><span>Garant\u00eda al Check In<\/span><\/li><\/ul><\/div>\n    <div><ul class=\"plain\"><li><span class=\"b\" style=\"display:inline-flex;width:20px;height:20px;border-radius:50%;background:var(--panel2);color:var(--text-dim);align-items:center;justify-content:center;font-size:.68rem;font-weight:700;flex-shrink:0;\">8<\/span><span>Qu\u00e9 son las cuentas corrientes<\/span><\/li><li><span class=\"b\" style=\"display:inline-flex;width:20px;height:20px;border-radius:50%;background:var(--panel2);color:var(--text-dim);align-items:center;justify-content:center;font-size:.68rem;font-weight:700;flex-shrink:0;\">9<\/span><span>Consecuencias de realizar un ajuste<\/span><\/li><li><span class=\"b\" style=\"display:inline-flex;width:20px;height:20px;border-radius:50%;background:var(--panel2);color:var(--text-dim);align-items:center;justify-content:center;font-size:.68rem;font-weight:700;flex-shrink:0;\">10<\/span><span>Check out: \u00faltimos consumos y m\u00e9todo de pago<\/span><\/li><li><span class=\"b\" style=\"display:inline-flex;width:20px;height:20px;border-radius:50%;background:var(--panel2);color:var(--text-dim);align-items:center;justify-content:center;font-size:.68rem;font-weight:700;flex-shrink:0;\">11<\/span><span>Reservas No Show y cancelaciones<\/span><\/li><li><span class=\"b\" style=\"display:inline-flex;width:20px;height:20px;border-radius:50%;background:var(--panel2);color:var(--text-dim);align-items:center;justify-content:center;font-size:.68rem;font-weight:700;flex-shrink:0;\">12<\/span><span>Rituales para ordenarte<\/span><\/li><li><span class=\"b\" style=\"display:inline-flex;width:20px;height:20px;border-radius:50%;background:var(--panel2);color:var(--text-dim);align-items:center;justify-content:center;font-size:.68rem;font-weight:700;flex-shrink:0;\">13<\/span><span>Reglas de oro de Front<\/span><\/li><\/ul><\/div>\n  <\/div>\n  \n<\/div><\/section><section id=\"s3\" class=\"slide bg2\"><div class=\"content\">\n  <div class=\"divider-content\">\n    <div class=\"divider-kicker\">Parte 1<\/div>\n    <h2>Comprendiendo<br>Conceptos B\u00e1sicos<\/h2>\n    <div class=\"divider-rule\"><\/div>\n    <img decoding=\"async\" class=\"logo\" src=\"https:\/\/akenhotels.com\/wp-content\/uploads\/2026\/06\/logo-scaled.png\">\n  <\/div>\n<\/div><\/section><section id=\"s4\" class=\"slide\"><div class=\"content\">\n  <div class=\"kicker\">CONCEPTOS B\u00c1SICOS<\/div>\n  <h1 class=\"title\">La Ilusi\u00f3n vs. la Realidad<\/h1>\n  <div class=\"grid cols-2\">\n    <div class=\"card\" style=\"text-align:center;\">\n      <span class=\"tag\">LA ILUSI\u00d3N<\/span>\n      <div class=\"icon-circle\" style=\"width:58px;height:58px;background:#8C6F52;color:#FAF8F4;\"><svg width=\"26\" height=\"26\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M4 11.5 12 4l8 7.5\"\/><path d=\"M6 10v9h12v-9\"\/><path d=\"M10 19v-5h4v5\"\/><\/svg><\/div>\n      <p class=\"small muted\">El hotel como un lugar lindo<br>donde la gente duerme.<\/p>\n    <\/div>\n    <div class=\"card alt\">\n      <span class=\"tag\" style=\"text-align:center;\">LA REALIDAD<\/span>\n      <div style=\"text-align:center;margin-bottom:.7rem;\">\n        <span style=\"display:inline-block;background:var(--accent);color:var(--text-on-accent);font-size:.74rem;font-weight:700;letter-spacing:1px;padding:.45rem 1.1rem;border-radius:8px;\">ECOSISTEMA<\/span>\n      <\/div>\n      <div class=\"grid cols-3\"><div style=\"background:var(--panel2);border:1px solid var(--line);border-radius:10px;padding:.7rem .5rem;text-align:center;font-size:.74rem;font-weight:700;letter-spacing:.5px;color:var(--text-dim);\">Hospedaje<\/div><div style=\"background:var(--panel2);border:1px solid var(--line);border-radius:10px;padding:.7rem .5rem;text-align:center;font-size:.74rem;font-weight:700;letter-spacing:.5px;color:var(--text-dim);\">Eventos<\/div><div style=\"background:var(--panel2);border:1px solid var(--line);border-radius:10px;padding:.7rem .5rem;text-align:center;font-size:.74rem;font-weight:700;letter-spacing:.5px;color:var(--text-dim);\">Servicios<\/div><div style=\"background:var(--panel2);border:1px solid var(--line);border-radius:10px;padding:.7rem .5rem;text-align:center;font-size:.74rem;font-weight:700;letter-spacing:.5px;color:var(--text-dim);\">Tienda<\/div><div style=\"background:var(--panel2);border:1px solid var(--line);border-radius:10px;padding:.7rem .5rem;text-align:center;font-size:.74rem;font-weight:700;letter-spacing:.5px;color:var(--text-dim);\">A&amp;B<\/div><div style=\"background:var(--panel2);border:1px solid var(--line);border-radius:10px;padding:.7rem .5rem;text-align:center;font-size:.74rem;font-weight:700;letter-spacing:.5px;color:var(--text-dim);\">Spa<\/div><\/div>\n    <\/div>\n  <\/div>\n  <div class=\"callout\"><div class=\"icon-circle\" style=\"width:42px;height:42px;background:#6E7D58;color:#FAF8F4;\"><svg width=\"19\" height=\"19\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M5 19C5 9 12 5 19 5c0 9-5 14-14 14Z\"\/><path d=\"M5 19c2-4 5-7 9-9\"\/><\/svg><\/div><p>As\u00ed como la naturaleza tiene diferentes flujos de energ\u00eda, nuestro hotel tiene diferentes flujos de ingresos. Tu rol no es solo dar llaves; sos el guardi\u00e1n de este ecosistema.<\/p><\/div>\n  \n<\/div><\/section><section id=\"s5\" class=\"slide\"><div class=\"content\">\n  <div class=\"kicker\">CONCEPTOS B\u00c1SICOS<\/div>\n  <h1 class=\"title\">Las Venas del Revenue: de d\u00f3nde viene la energ\u00eda<\/h1>\n  <div class=\"grid cols-3\">\n    <div class=\"imgcard\"><img decoding=\"async\" src=\"https:\/\/images.unsplash.com\/photo-1760681555570-96b2f4f4a56c?fm=jpg&q=80&w=1200&auto=format&fit=crop\"><div class=\"pad\"><h3>Hospedaje (El N\u00facleo)<\/h3><p class=\"small muted\">La venta directa de villas, tents y habitaciones. El motor principal.<\/p><\/div><\/div>\n    <div class=\"imgcard\"><img decoding=\"async\" src=\"https:\/\/images.unsplash.com\/photo-1729420906097-64e4759b5265?fm=jpg&q=80&w=1200&auto=format&fit=crop\"><div class=\"pad\"><h3>Alimentos &amp; Bebidas<\/h3><p class=\"small muted\">Incluso con Full Board, el restaurante es una unidad viva: un c\u00f3ctel de autor es un nuevo flujo de ingreso.<\/p><\/div><\/div>\n    <div class=\"imgcard\"><img decoding=\"async\" src=\"https:\/\/images.unsplash.com\/photo-1696418800218-6f3bb0975d3b?fm=jpg&q=80&w=1200&auto=format&fit=crop\"><div class=\"pad\"><h3>Experiencias Conscientes<\/h3><p class=\"small muted\">Tratamientos en el Spa, actividades en el Domo y el Horse Bonding.<\/p><\/div><\/div>\n  <\/div>\n  <div class=\"callout accent\"><div class=\"icon-circle\" style=\"width:42px;height:42px;background:#B08C4A;color:#FAF8F4;\"><svg width=\"19\" height=\"19\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"12\" cy=\"12\" r=\"8.5\"\/><path d=\"M12 7.5v9M9.3 9.3c0-1.3 1.2-2.1 2.7-2.1s2.7.9 2.7 2c0 2.6-5.4 1.4-5.4 4 0 1.1 1.2 2 2.7 2s2.7-.8 2.7-2\"\/><\/svg><\/div><p>Cada consumo es una gota de agua que alimenta este r\u00edo. Si no lo registramos, el r\u00edo pierde caudal.<\/p><\/div>\n  \n<\/div><\/section><section id=\"s6\" class=\"slide\"><div class=\"content\">\n  <div class=\"kicker\">INDICADORES CLAVE<\/div>\n  <h1 class=\"title\">Los tres n\u00fameros que mira la Gerencia cada ma\u00f1ana<\/h1>\n  <p class=\"subtitle\">Entender estas m\u00e9tricas es saber si el ecosistema est\u00e1 funcionando.<\/p>\n  <div class=\"grid cols-3\">\n    <div class=\"card\"><div class=\"icon-circle\" style=\"width:58px;height:58px;background:#5C7480;color:#FAF8F4;\"><svg width=\"26\" height=\"26\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><rect x=\"5.5\" y=\"3\" width=\"13\" height=\"18\"\/><path d=\"M9 7h1.6M13.4 7H15M9 11h1.6M13.4 11H15M9 15h1.6M13.4 15H15\"\/><\/svg><\/div><span class=\"tag\">OCUPACI\u00d3N<\/span><div class=\"kpi-value\">39%<\/div><div class=\"kpi-sub\">Meta 2026<\/div><hr class=\"hr-soft\"><p class=\"small muted\">De cada 13 habitaciones, \u00bfcu\u00e1ntas est\u00e1n vendidas esta noche? 8 ocupadas = 61%. 5 = 38%.<\/p><\/div>\n    <div class=\"card\"><div class=\"icon-circle\" style=\"width:58px;height:58px;background:#B08C4A;color:#FAF8F4;\"><svg width=\"26\" height=\"26\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"12\" cy=\"12\" r=\"8.5\"\/><path d=\"M12 7.5v9M9.3 9.3c0-1.3 1.2-2.1 2.7-2.1s2.7.9 2.7 2c0 2.6-5.4 1.4-5.4 4 0 1.1 1.2 2 2.7 2s2.7-.8 2.7-2\"\/><\/svg><\/div><span class=\"tag\">ADR<\/span><div class=\"kpi-value\">USD 478<\/div><div class=\"kpi-sub\">Tarifa Promedio Diaria<\/div><hr class=\"hr-soft\"><p class=\"small muted\">El precio promedio real que pagaron los hu\u00e9spedes esta noche. Una reserva directa lo sube; un descuento lo baja.<\/p><\/div>\n    <div class=\"card\"><div class=\"icon-circle\" style=\"width:58px;height:58px;background:#6E7D58;color:#FAF8F4;\"><svg width=\"26\" height=\"26\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M5 11a7 7 0 0 1 12-4.7M19 13a7 7 0 0 1-12 4.7\"\/><path d=\"M17.3 3.8v4.2h-4.2M6.7 20.2V16h4.2\"\/><\/svg><\/div><span class=\"tag\">REVPAR<\/span><div class=\"kpi-value\">USD 188<\/div><div class=\"kpi-sub\">Revenue por Hab. Disponible<\/div><hr class=\"hr-soft\"><p class=\"small muted\">Combina ocupaci\u00f3n + ADR. Si sub\u00eds las dos, la gerencia celebra.<\/p><\/div>\n  <\/div>\n  <div class=\"callout\"><div class=\"icon-circle\" style=\"width:42px;height:42px;background:#6E7D58;color:#FAF8F4;\"><svg width=\"19\" height=\"19\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M5 13l5 5L19 7\"\/><\/svg><\/div><p>Tu trabajo en recepci\u00f3n impacta los tres: cada reserva bien gestionada, cada extra registrado, cada no-show cobrado.<\/p><\/div>\n  \n<\/div><\/section><section id=\"s7\" class=\"slide\"><div class=\"content\">\n  <div class=\"kicker\">CONCEPTOS B\u00c1SICOS<\/div>\n  <h1 class=\"title\">El Espejo Contable: mundo virtual vs. realidad f\u00edsica<\/h1>\n  <div class=\"card\" style=\"margin-bottom:1rem;\"><b>\u00bfQu\u00e9 es un Folio?<\/b> <span class=\"muted\">Es la \"billetera virtual\" del cliente. Lo que pasa ah\u00ed adentro debe tener un reflejo exacto en el mundo real.<\/span><\/div>\n  <div class=\"grid cols-2\" style=\"margin-bottom:.5rem;\"><span class=\"tag\">MUNDO VIRTUAL (SISTEMA)<\/span><span class=\"tag\">RESPALDO F\u00cdSICO (REALIDAD)<\/span><\/div>\n  <div class=\"flow-row\" style=\"margin-bottom:.6rem;\">\n      <div class=\"card alt\" style=\"flex:1;padding:.9rem 1.1rem;\">Clic de tarjeta ingresado.<\/div>\n      <div class=\"flow-arrow\">\u21c4<\/div>\n      <div class=\"card alt\" style=\"flex:1;padding:.9rem 1.1rem;\">Cup\u00f3n firmado de la terminal o registro digital.<\/div>\n    <\/div><div class=\"flow-row\" style=\"margin-bottom:.6rem;\">\n      <div class=\"card alt\" style=\"flex:1;padding:.9rem 1.1rem;\">Cargo manual a la habitaci\u00f3n.<\/div>\n      <div class=\"flow-arrow\">\u21c4<\/div>\n      <div class=\"card alt\" style=\"flex:1;padding:.9rem 1.1rem;\">Ticket f\u00edsico de consumo del restaurante o Spa.<\/div>\n    <\/div><div class=\"flow-row\" style=\"margin-bottom:.6rem;\">\n      <div class=\"card alt\" style=\"flex:1;padding:.9rem 1.1rem;\">Tarifa cargada a nombre de una Agencia.<\/div>\n      <div class=\"flow-arrow\">\u21c4<\/div>\n      <div class=\"card alt\" style=\"flex:1;padding:.9rem 1.1rem;\">Voucher f\u00edsico o PDF del respaldo.<\/div>\n    <\/div>\n  <div class=\"callout\"><div class=\"icon-circle\" style=\"width:42px;height:42px;background:#6E7D58;color:#FAF8F4;\"><svg width=\"19\" height=\"19\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M12 3 5.2 5.8v5.7c0 5 2.9 7.9 6.8 9 3.9-1.1 6.8-4 6.8-9V5.8Z\"\/><\/svg><\/div><p>Por cada clic en el sistema, debe existir un papel o documento digital que lo respalde. Sin respaldo, el sistema es una ficci\u00f3n.<\/p><\/div>\n  \n<\/div><\/section><section id=\"s8\" class=\"slide\"><div class=\"content\">\n  <div class=\"kicker\">CONCEPTOS B\u00c1SICOS<\/div>\n  <h1 class=\"title\">El Efecto Mariposa de los C\u00f3digos de Posteo<\/h1>\n  <p class=\"subtitle\">Impacto percibido vs. impacto real<\/p>\n  <div class=\"grid cols-3\">\n    <div class=\"card\">\n      <span class=\"tag\">LA ACCI\u00d3N<\/span>\n      <div class=\"icon-circle\" style=\"width:58px;height:58px;background:#5C7480;color:#FAF8F4;\"><svg width=\"26\" height=\"26\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"12\" cy=\"12\" r=\"7.2\"\/><circle cx=\"12\" cy=\"12\" r=\"2.3\" fill=\"currentColor\" stroke=\"none\"\/><\/svg><\/div>\n      <p class=\"small muted\">El hu\u00e9sped hace \"Horse Bonding\", pero el cajero lo postea bajo el c\u00f3digo de \"Spa\".<\/p>\n      <div class=\"card alt\" style=\"margin-top:.8rem;padding:.6rem .8rem;\"><p class=\"small\" style=\"font-style:italic;color:var(--text-faint);margin:0;\">Total es lo mismo, es plata que entra.<\/p><\/div>\n    <\/div>\n    <div class=\"card\">\n      <span class=\"tag\">LA VISTA DEL SISTEMA<\/span>\n      <div class=\"icon-circle\" style=\"width:58px;height:58px;background:#5C7480;color:#FAF8F4;\"><svg width=\"26\" height=\"26\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><rect x=\"3.2\" y=\"4.5\" width=\"17.6\" height=\"11.5\" rx=\"1.3\"\/><path d=\"M8 19.5h8M12 16v3.5\"\/><\/svg><\/div>\n      <p class=\"small muted\">El sistema registra +$X en Spa, $0 en Caballos.<\/p>\n    <\/div>\n    <div class=\"card accent\">\n      <span class=\"tag\">EL RESULTADO FATAL<\/span>\n      <div class=\"icon-circle\" style=\"width:58px;height:58px;background:#A8693F;color:#FAF8F4;\"><svg width=\"26\" height=\"26\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M12 3.3 21.5 20H2.5Z\"\/><path d=\"M12 9.8v4.6\"\/><circle cx=\"12\" cy=\"17\" r=\".4\" fill=\"currentColor\" stroke=\"none\"\/><\/svg><\/div>\n      <p class=\"small\">A fin de mes, Administraci\u00f3n ve que el Spa es un \u00e9xito y que a nadie le interesan los caballos.<\/p>\n      <div style=\"margin-top:.8rem;padding:.6rem .8rem;background:rgba(255,255,255,.25);border-radius:8px;\"><p class=\"small\" style=\"font-style:italic;margin:0;\">Se recorta presupuesto para los caballos y se compran insumos de Spa innecesarios.<\/p><\/div>\n    <\/div>\n  <\/div>\n  <div class=\"callout\"><div class=\"icon-circle\" style=\"width:42px;height:42px;background:#6E7D58;color:#FAF8F4;\"><svg width=\"19\" height=\"19\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M5 13l5 5L19 7\"\/><\/svg><\/div><p>Clasificar la plata en el casillero incorrecto destruye el mapa del hotel. La precisi\u00f3n es vital.<\/p><\/div>\n  \n<\/div><\/section><section id=\"s9\" class=\"slide\"><div class=\"content\">\n  <div class=\"kicker\">CONCEPTOS B\u00c1SICOS<\/div>\n  <h1 class=\"title\">La Caja Compartida: el ritual del traspaso<\/h1>\n  <p class=\"subtitle\">El \"Fondo Fijo\" no es plata del hotel para gastar; es una herramienta de trabajo exclusiva para dar cambio.<\/p>\n  <div class=\"grid cols-3\">\n    <div class=\"card\"><div class=\"flow-row\" style=\"margin-bottom:.8rem;\"><div class=\"icon-circle\" style=\"width:44px;height:44px;background:#B08C4A;color:#FAF8F4;\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"12\" cy=\"12\" r=\"8.5\"\/><path d=\"M12 7.5v9M9.3 9.3c0-1.3 1.2-2.1 2.7-2.1s2.7.9 2.7 2c0 2.6-5.4 1.4-5.4 4 0 1.1 1.2 2 2.7 2s2.7-.8 2.7-2\"\/><\/svg><\/div><div class=\"step-num\">1<\/div><\/div><h3 style=\"margin-top:0;\">El Conteo Visible<\/h3><p class=\"small muted\">El Turno Ma\u00f1ana cuenta el efectivo moneda por moneda frente al Turno Tarde.<\/p><\/div>\n    <div class=\"card\"><div class=\"flow-row\" style=\"margin-bottom:.8rem;\"><div class=\"icon-circle\" style=\"width:44px;height:44px;background:#5C7480;color:#FAF8F4;\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><rect x=\"3.2\" y=\"4.5\" width=\"17.6\" height=\"11.5\" rx=\"1.3\"\/><path d=\"M8 19.5h8M12 16v3.5\"\/><\/svg><\/div><div class=\"step-num\">2<\/div><\/div><h3 style=\"margin-top:0;\">El Match del Sistema<\/h3><p class=\"small muted\">El monto f\u00edsico debe coincidir exactamente con el monto de Cloudbeds.<\/p><\/div>\n    <div class=\"card\"><div class=\"flow-row\" style=\"margin-bottom:.8rem;\"><div class=\"icon-circle\" style=\"width:44px;height:44px;background:#6E7D58;color:#FAF8F4;\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M5 13l5 5L19 7\"\/><\/svg><\/div><div class=\"step-num\">3<\/div><\/div><h3 style=\"margin-top:0;\">El Testigo (La Firma)<\/h3><p class=\"small muted\">Al firmar el recibo, la caja es 100% tu responsabilidad hasta el pr\u00f3ximo turno.<\/p><\/div>\n  <\/div>\n  <div class=\"callout accent\"><div class=\"icon-circle\" style=\"width:58px;height:58px;background:#A8693F;color:#FAF8F4;\"><svg width=\"26\" height=\"26\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M12 3.3 21.5 20H2.5Z\"\/><path d=\"M12 9.8v4.6\"\/><circle cx=\"12\" cy=\"17\" r=\".4\" fill=\"currentColor\" stroke=\"none\"\/><\/svg><\/div><p><b>Reglas de Oro:<\/b> nunca se prestan plata entre turnos \u00b7 nunca se saca efectivo para \"comprar un caf\u00e9 y despu\u00e9s lo devuelvo\". La caja es sagrada.<\/p><\/div>\n  \n<\/div><\/section><section id=\"s10\" class=\"slide\"><div class=\"content\">\n  <div class=\"kicker\">CONCEPTOS B\u00c1SICOS<\/div>\n  <h1 class=\"title\">Tu Tablero de Control: el guardi\u00e1n del ecosistema<\/h1>\n  <div class=\"grid cols-3\">\n    <div class=\"card\"><div class=\"icon-circle\" style=\"width:58px;height:58px;background:#5C7480;color:#FAF8F4;\"><svg width=\"26\" height=\"26\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M7 3h7l4 4v14H7Z\"\/><path d=\"M14 3v4h4\"\/><path d=\"M9.5 12h5M9.5 15.5h5\"\/><\/svg><\/div><h3>La Micro-Responsabilidad<\/h3><p class=\"small muted\">La caja de tu turno es tu ecosistema inmediato. Transparencia total, sin excepciones.<\/p><\/div>\n    <div class=\"card\"><div class=\"icon-circle\" style=\"width:58px;height:58px;background:#8C6F52;color:#FAF8F4;\"><svg width=\"26\" height=\"26\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"12\" cy=\"8.3\" r=\"3.4\"\/><path d=\"M5 20c1-4 4-6 7-6s6 2 7 6\"\/><\/svg><\/div><h3>La Responsabilidad Directa<\/h3><p class=\"small muted\">El Folio del hu\u00e9sped. Si no est\u00e1 en el sistema y respaldado en papel, se pierde.<\/p><\/div>\n    <div class=\"card\"><div class=\"icon-circle\" style=\"width:58px;height:58px;background:#5C7480;color:#FAF8F4;\"><svg width=\"26\" height=\"26\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><rect x=\"5.5\" y=\"3\" width=\"13\" height=\"18\"\/><path d=\"M9 7h1.6M13.4 7H15M9 11h1.6M13.4 11H15M9 15h1.6M13.4 15H15\"\/><\/svg><\/div><h3>La Macro-Responsabilidad<\/h3><p class=\"small muted\">Los c\u00f3digos de posteo y los ajustes correctos alimentan los datos del hotel.<\/p><\/div>\n  <\/div>\n  <div class=\"card accent\" style=\"text-align:center;margin-top:1.1rem;\"><h2 style=\"margin:0;font-size:1.4rem;\">Cada clic importa.<\/h2><\/div>\n  \n<\/div><\/section><section id=\"s11\" class=\"slide bg2\"><div class=\"content\">\n  <div class=\"divider-content\">\n    <div class=\"divider-kicker\">Pausa<\/div>\n    <h2>\u00bfPreguntas?<\/h2>\n    <div class=\"divider-rule\"><\/div>\n    <p class=\"subtitle\" style=\"margin:0 auto;text-align:center;\">Este es un buen momento para aclarar dudas antes de seguir.<\/p>\n  <\/div>\n<\/div><\/section><section id=\"s12\" class=\"slide bg2\"><img decoding=\"async\" src=\"https:\/\/images.unsplash.com\/photo-1759038085950-1234ca8f5fed?fm=jpg&q=80&w=1600&auto=format&fit=crop\" style=\"position:absolute;inset:0;width:100%;height:100%;object-fit:cover;opacity:.16;z-index:0;\"><div style=\"position:absolute;inset:0;background:linear-gradient(180deg, rgba(43,41,38,.55), rgba(43,41,38,.92));z-index:1;\"><\/div><div class=\"content\">\n  <div class=\"divider-content\" style=\"position:relative;z-index:2;\">\n    <div class=\"divider-kicker\">Parte 2<\/div>\n    <h2>Ingresa el Hu\u00e9sped<\/h2>\n    <div class=\"divider-rule\"><\/div>\n    <img decoding=\"async\" class=\"logo\" src=\"https:\/\/akenhotels.com\/wp-content\/uploads\/2026\/06\/logo-scaled.png\">\n  <\/div>\n<\/div><\/section><section id=\"s13\" class=\"slide\"><div class=\"content\">\n  <div class=\"kicker\">INGRESA EL HU\u00c9SPED<\/div>\n  <h1 class=\"title\">La Garant\u00eda al Check-In: nuestro \"seguro de tranquilidad\"<\/h1>\n  <p class=\"subtitle\">\u00bfPor qu\u00e9 le pedimos tarjeta de cr\u00e9dito a un hu\u00e9sped que ya tiene Full Board (pensi\u00f3n completa)?<\/p>\n  <div class=\"grid cols-2\">\n    <div class=\"card accent\">\n      <div class=\"icon-circle\" style=\"width:58px;height:58px;background:#6E7D58;color:#FAF8F4;\"><svg width=\"26\" height=\"26\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M5 13l5 5L19 7\"\/><\/svg><\/div>\n      <span class=\"tag\">LO INCLUIDO<\/span>\n      <ul class=\"plain check\">\n        <li><span class=\"b\"><\/span><span>Habitaci\u00f3n \/ Villas \/ Tents<\/span><\/li>\n        <li><span class=\"b\"><\/span><span>Comidas principales<\/span><\/li>\n        <li><span class=\"b\"><\/span><span>Esto ya est\u00e1 cubierto.<\/span><\/li>\n      <\/ul>\n    <\/div>\n    <div class=\"card\">\n      <div class=\"icon-circle\" style=\"width:58px;height:58px;background:#A8693F;color:#FAF8F4;\"><svg width=\"26\" height=\"26\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M6 6l12 12M18 6 6 18\"\/><\/svg><\/div>\n      <span class=\"tag\">LOS EXTRAS<\/span>\n      <ul class=\"plain dot\">\n        <li><span class=\"b\"><\/span><span>Consumos extras no incluidos<\/span><\/li>\n        <li><span class=\"b\"><\/span><span>Masajes o tratamientos<\/span><\/li>\n        <li><span class=\"b\"><\/span><span>Roturas o da\u00f1os<\/span><\/li>\n      <\/ul>\n    <\/div>\n  <\/div>\n  <div class=\"callout\"><div class=\"icon-circle\" style=\"width:42px;height:42px;background:#5C7480;color:#FAF8F4;\"><svg width=\"19\" height=\"19\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><rect x=\"5\" y=\"11\" width=\"14\" height=\"9\" rx=\"1.4\"\/><path d=\"M8 11V8a4 4 0 0 1 8 0v3\"\/><\/svg><\/div><p>La pre-autorizaci\u00f3n no es un cobro inmediato. Es una retenci\u00f3n temporal para asegurar que, si el hu\u00e9sped explora m\u00e1s all\u00e1 de su plan base, la cuenta est\u00e9 respaldada.<\/p><\/div>\n  \n<\/div><\/section><section id=\"s14\" class=\"slide\"><div class=\"content\">\n  <div class=\"kicker\">INGRESA EL HU\u00c9SPED<\/div>\n  <h1 class=\"title\">Cuentas Corrientes<\/h1>\n  <p class=\"subtitle\">El \"Financial Triangle\": hu\u00e9sped, hotel y agencia.<\/p>\n  <div class=\"flow-row\" style=\"margin-bottom:1.1rem;\">\n    <div class=\"card alt\" style=\"flex:1;text-align:center;\"><div class=\"icon-circle\" style=\"width:58px;height:58px;background:#8C6F52;color:#FAF8F4;\"><svg width=\"26\" height=\"26\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"12\" cy=\"8.3\" r=\"3.4\"\/><path d=\"M5 20c1-4 4-6 7-6s6 2 7 6\"\/><\/svg><\/div><h3>El Hu\u00e9sped<\/h3><p class=\"small muted\">Ya le pag\u00f3 a la agencia en su pa\u00eds.<\/p><\/div>\n    <div class=\"flow-arrow\">\u2192<\/div>\n    <div class=\"card alt\" style=\"flex:1;text-align:center;\"><div class=\"icon-circle\" style=\"width:58px;height:58px;background:#5C7480;color:#FAF8F4;\"><svg width=\"26\" height=\"26\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><rect x=\"5.5\" y=\"3\" width=\"13\" height=\"18\"\/><path d=\"M9 7h1.6M13.4 7H15M9 11h1.6M13.4 11H15M9 15h1.6M13.4 15H15\"\/><\/svg><\/div><h3>El Hotel (Front Desk)<\/h3><p class=\"small muted\">Admin. le enviar\u00e1 la factura a fin de mes.<\/p><\/div>\n    <div class=\"flow-arrow\">\u2192<\/div>\n    <div class=\"card alt\" style=\"flex:1;text-align:center;\"><div class=\"icon-circle\" style=\"width:58px;height:58px;background:#B08C4A;color:#FAF8F4;\"><svg width=\"26\" height=\"26\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M6.3 3h11.4v18l-2.1-1.5L13.5 21l-1.5-1.5L10.5 21 9 19.5 6.9 21Z\"\/><path d=\"M9 8h6M9 12h6\"\/><\/svg><\/div><h3>La Agencia (Voucher)<\/h3><p class=\"small muted\">Recibe el cargo en cuenta corriente.<\/p><\/div>\n  <\/div>\n  <div class=\"card accent\">\n    <span class=\"tag\">\u00a1PELIGRO DE COBRO DOBLE!<\/span>\n    <p class=\"small\">El hu\u00e9sped con voucher llega con su cuenta cubierta. Movemos el balance a una cuenta corriente (City Ledger) a nombre de la Agencia \u2014 el hu\u00e9sped se va con su cuenta en cero.<\/p>\n  <\/div>\n  <div class=\"callout\"><div class=\"icon-circle\" style=\"width:42px;height:42px;background:#6E7D58;color:#FAF8F4;\"><svg width=\"19\" height=\"19\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M5 13l5 5L19 7\"\/><\/svg><\/div><p><b>REGLA:<\/b> si le cobr\u00e1s al hu\u00e9sped en el Front Desk por su estad\u00eda, lo est\u00e1s haciendo pagar dos veces.<\/p><\/div>\n  \n<\/div><\/section><section id=\"s15\" class=\"slide\"><div class=\"content\">\n  <div class=\"kicker\">INGRESA EL HU\u00c9SPED<\/div>\n  <h1 class=\"title\">Modificar el Pasado: el efecto domin\u00f3 de los ajustes<\/h1>\n  <p class=\"subtitle\">Un ajuste es modificar o borrar un cargo ya facturado. No es un simple \"deshacer\".<\/p>\n  <div class=\"grid cols-2\">\n    <div class=\"card\">\n      <div class=\"icon-circle\" style=\"width:58px;height:58px;background:#A8693F;color:#FAF8F4;\"><svg width=\"26\" height=\"26\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M12 3.3 21.5 20H2.5Z\"\/><path d=\"M12 9.8v4.6\"\/><circle cx=\"12\" cy=\"17\" r=\".4\" fill=\"currentColor\" stroke=\"none\"\/><\/svg><\/div>\n      <span class=\"tag\">EL EFECTO DOMIN\u00d3<\/span>\n      <ul class=\"plain arrow\">\n        <li><span class=\"b\"><\/span><span><b>El ajuste en Recepci\u00f3n<\/b> \u2014 se toca el folio del hu\u00e9sped.<\/span><\/li>\n        <li><span class=\"b\"><\/span><span><b>Impacto hist\u00f3rico<\/b> \u2014 se altera un d\u00eda ya cerrado.<\/span><\/li>\n        <li><span class=\"b\"><\/span><span><b>Impacto contable<\/b> \u2014 Administraci\u00f3n ya report\u00f3 esos n\u00fameros.<\/span><\/li>\n      <\/ul>\n    <\/div>\n    <div class=\"card alt\">\n      <div class=\"icon-circle\" style=\"width:58px;height:58px;background:#6E7D58;color:#FAF8F4;\"><svg width=\"26\" height=\"26\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M12 3 5.2 5.8v5.7c0 5 2.9 7.9 6.8 9 3.9-1.1 6.8-4 6.8-9V5.8Z\"\/><\/svg><\/div>\n      <h3 style=\"margin-top:0;\">La Cadena de Aprobaci\u00f3n<\/h3>\n      <p class=\"small\" style=\"font-style:italic;color:var(--text-faint);\">NUNCA se hace un ajuste sin:<\/p>\n      <ul class=\"plain check\">\n        <li><span class=\"b\"><\/span><span>Una justificaci\u00f3n clara escrita en los comentarios del sistema.<\/span><\/li>\n        <li><span class=\"b\"><\/span><span>El \"gancho\" (firma) o autorizaci\u00f3n escrita (mail\/WhatsApp) del Supervisor o Direcci\u00f3n.<\/span><\/li>\n      <\/ul>\n    <\/div>\n  <\/div>\n  \n<\/div><\/section><section id=\"s16\" class=\"slide\"><div class=\"content\">\n  <div class=\"kicker\">INGRESA EL HU\u00c9SPED<\/div>\n  <h1 class=\"title\">El Embudo del Check-Out: la \u00faltima barrera<\/h1>\n  <div class=\"grid cols-3\" style=\"margin-bottom:1.2rem;\">\n    <div class=\"card\" style=\"text-align:center;\"><div class=\"icon-circle\" style=\"width:58px;height:58px;background:#8C6F52;color:#FAF8F4;\"><svg width=\"26\" height=\"26\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M5 9h13v3.2a6 6 0 0 1-6 6h-1a6 6 0 0 1-6-6Z\"\/><path d=\"M18 10.3h1.3a2 2 0 0 1 0 4H18\"\/><path d=\"M8.3 3.3c-.5 1 .9 1.4 0 2.8M11.8 3.3c-.5 1 .9 1.4 0 2.8\"\/><\/svg><\/div><p class=\"small muted\">Consumo extra tard\u00edo.<\/p><\/div>\n    <div class=\"card\" style=\"text-align:center;\"><div class=\"icon-circle\" style=\"width:58px;height:58px;background:#6E7D58;color:#FAF8F4;\"><svg width=\"26\" height=\"26\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M12 3.3c4 5 7 8.3 7 12.2a7 7 0 0 1-14 0c0-3.9 3-7.2 7-12.2Z\"\/><\/svg><\/div><p class=\"small muted\">Masaje de \u00faltimo minuto en el Spa.<\/p><\/div>\n    <div class=\"card\" style=\"text-align:center;\"><div class=\"icon-circle\" style=\"width:58px;height:58px;background:#A8693F;color:#FAF8F4;\"><svg width=\"26\" height=\"26\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M6 4h12l-6 7.5Z\"\/><path d=\"M12 11.5V20M8.3 20h7.4\"\/><\/svg><\/div><p class=\"small muted\">Consumo del frigobar de la noche anterior.<\/p><\/div>\n  <\/div>\n  <div style=\"max-width:420px;margin:0 auto 1.2rem;\"><div style=\"height:14px;background:var(--panel2);border:1px solid var(--line);border-radius:7px;width:88%;margin:5px auto;\"><\/div><div style=\"height:14px;background:var(--panel2);border:1px solid var(--line);border-radius:7px;width:72%;margin:5px auto;\"><\/div><div style=\"height:14px;background:var(--panel2);border:1px solid var(--line);border-radius:7px;width:56%;margin:5px auto;\"><\/div><div style=\"height:14px;background:var(--panel2);border:1px solid var(--line);border-radius:7px;width:40%;margin:5px auto;\"><\/div><\/div>\n  <div class=\"grid cols-2\">\n    <div class=\"card alt\"><p class=\"small muted\" style=\"font-style:italic;margin:0;\">\u00bfHa tomado algo del frigobar esta ma\u00f1ana o realiz\u00f3 alguna actividad de \u00faltimo momento?<\/p><\/div>\n    <div class=\"card alt\"><p class=\"small muted\" style=\"font-style:italic;margin:0;\">No asumas que el sistema est\u00e1 al d\u00eda: revis\u00e1 proactivamente los folios antes de que el hu\u00e9sped baje.<\/p><\/div>\n  <\/div>\n  \n<\/div><\/section><section id=\"s17\" class=\"slide\"><div class=\"content\">\n  <div class=\"kicker\">INGRESA EL HU\u00c9SPED<\/div>\n  <h1 class=\"title\">Autopsia de un Error: el cambio de m\u00e9todo de pago<\/h1>\n  <div class=\"card\" style=\"margin-bottom:.6rem;\">Hu\u00e9sped avisa que pagar\u00e1 en efectivo. Recepcionista postea \"Efectivo\" en Cloudbeds.<\/div>\n  <div class=\"card\" style=\"margin-bottom:.6rem;\">A \u00faltimo momento, el hu\u00e9sped cambia de opini\u00f3n y entrega una tarjeta.<\/div>\n  <div class=\"card accent\" style=\"margin-bottom:.6rem;\"><div class=\"icon-circle\" style=\"width:38px;height:38px;background:#A8693F;color:#FAF8F4;\"><svg width=\"17\" height=\"17\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M6 6l12 12M18 6 6 18\"\/><\/svg><\/div> Recepcionista pasa la tarjeta por el Posnet, pero se olvida de modificar el posteo: queda guardado como \"Efectivo\".<\/div>\n  <div class=\"card alt\" style=\"margin-bottom:.6rem;\"><i class=\"small muted\">Llega el arqueo del Turno Noche. Falta plata f\u00edsica en la caja. Sobra un cup\u00f3n impreso de tarjeta. El arqueo no da.<\/i><\/div>\n  <div class=\"card\" style=\"background:var(--accent);color:var(--text-on-accent);\"><div class=\"icon-circle\" style=\"width:38px;height:38px;background:#6E7D58;color:#FAF8F4;\"><svg width=\"17\" height=\"17\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M5 13l5 5L19 7\"\/><\/svg><\/div> <b>LA CURA:<\/b> mir\u00e1 exactamente lo que ten\u00e9s en la mano (billete o cup\u00f3n) ANTES de apretar [ENTER] en la computadora.<\/div>\n  \n<\/div><\/section><section id=\"s18\" class=\"slide\"><div class=\"content\">\n  <div class=\"kicker\">INGRESA EL HU\u00c9SPED<\/div>\n  <h1 class=\"title\">No-Show y Cancelaci\u00f3n: el revenue que se evapora<\/h1>\n  <div class=\"card alt\" style=\"text-align:center;margin-bottom:.9rem;\"><p style=\"margin:0;font-weight:700;font-style:italic;color:var(--text-dim);\">Una habitaci\u00f3n vac\u00eda que no cobramos = USD 478 perdidos. Esa noche nunca vuelve.<\/p><\/div>\n  <div class=\"grid cols-2\">\n    <div class=\"card accent\"><div class=\"icon-circle\" style=\"width:58px;height:58px;background:#A8693F;color:#FAF8F4;\"><svg width=\"26\" height=\"26\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"12\" cy=\"12\" r=\"8.5\"\/><path d=\"M6.5 6.5l11 11\"\/><\/svg><\/div><span class=\"tag\">NO-SHOW<\/span><p class=\"small\">El hu\u00e9sped ten\u00eda reserva confirmada y no se present\u00f3. La noche est\u00e1 perdida, pero si tenemos tarjeta garantizada, podemos cobrar seg\u00fan pol\u00edtica.<\/p><\/div>\n    <div class=\"card\"><div class=\"icon-circle\" style=\"width:58px;height:58px;background:#A8693F;color:#FAF8F4;\"><svg width=\"26\" height=\"26\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M6 6l12 12M18 6 6 18\"\/><\/svg><\/div><span class=\"tag\">CANCELACI\u00d3N TARD\u00cdA<\/span><p class=\"small muted\">El hu\u00e9sped cancela dentro del per\u00edodo de penalidad (menos de 48hs). Aplica cargo seg\u00fan pol\u00edtica.<\/p><\/div>\n  <\/div>\n  <div class=\"card alt\" style=\"margin-top:.8rem;\"><div class=\"icon-circle\" style=\"width:58px;height:58px;background:#5C7480;color:#FAF8F4;\"><svg width=\"26\" height=\"26\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M7 3h7l4 4v14H7Z\"\/><path d=\"M14 3v4h4\"\/><path d=\"M9.5 12h5M9.5 15.5h5\"\/><\/svg><\/div><span class=\"tag\">\u00bfQU\u00c9 HACE RECEPCI\u00d3N?<\/span><p class=\"small muted\">1. Verificar tarjeta garantizando la reserva. 2. Aplicar el cargo seg\u00fan pol\u00edtica vigente. 3. Registrar el motivo en el sistema. 4. Si hay duda: escalar a Supervisor.<\/p><\/div>\n  <div class=\"callout\"><div class=\"icon-circle\" style=\"width:42px;height:42px;background:#A8693F;color:#FAF8F4;\"><svg width=\"19\" height=\"19\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"12\" cy=\"12\" r=\"8.5\"\/><path d=\"M6.5 6.5l11 11\"\/><\/svg><\/div><p><b>NUNCA:<\/b> liberar la habitaci\u00f3n sin registrar el no-show \u00b7 eximir el cargo sin autorizaci\u00f3n escrita \u00b7 dejar el folio sin cerrar.<\/p><\/div>\n  \n<\/div><\/section><section id=\"s19\" class=\"slide bg2\"><div class=\"content\">\n  <div class=\"divider-content\">\n    <div class=\"divider-kicker\">Pausa<\/div>\n    <h2>\u00bfPreguntas?<\/h2>\n    <div class=\"divider-rule\"><\/div>\n    <p class=\"subtitle\" style=\"margin:0 auto;text-align:center;\">Este es un buen momento para aclarar dudas antes de seguir.<\/p>\n  <\/div>\n<\/div><\/section><section id=\"s20\" class=\"slide bg2\"><div class=\"content\">\n  <div class=\"divider-content\">\n    <div class=\"divider-kicker\">Parte 3<\/div>\n    <h2>Para Finalizar<\/h2>\n    <div class=\"divider-rule\"><\/div>\n    <img decoding=\"async\" class=\"logo\" src=\"https:\/\/akenhotels.com\/wp-content\/uploads\/2026\/06\/logo-scaled.png\">\n  <\/div>\n<\/div><\/section><section id=\"s21\" class=\"slide\"><div class=\"content\">\n  <div class=\"kicker\">PARA FINALIZAR<\/div>\n  <h1 class=\"title\">La Lupa de Auditor\u00eda: control de calidad sostenible<\/h1>\n  <div class=\"card alt\" style=\"margin-bottom:1.2rem;display:flex;align-items:center;gap:1rem;\"><div class=\"icon-circle\" style=\"width:44px;height:44px;background:#A8693F;color:#FAF8F4;\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M6 6l12 12M18 6 6 18\"\/><\/svg><\/div> <span class=\"small muted\" style=\"font-style:italic;margin:0;\">Mito: \"Administraci\u00f3n es la polic\u00eda del hotel que busca errores para retarnos.\"<\/span><\/div>\n  <div class=\"grid cols-2\">\n    <div class=\"grid cols-2\">\n      <div class=\"card\" style=\"text-align:center;\"><div class=\"icon-circle\" style=\"width:44px;height:44px;background:#5C7480;color:#FAF8F4;\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><rect x=\"3.2\" y=\"4.5\" width=\"17.6\" height=\"11.5\" rx=\"1.3\"\/><path d=\"M8 19.5h8M12 16v3.5\"\/><\/svg><\/div><p style=\"font-weight:700;margin:0;\">Cloudbeds Data<\/p><\/div>\n      <div class=\"card\" style=\"text-align:center;\"><div class=\"icon-circle\" style=\"width:44px;height:44px;background:#B08C4A;color:#FAF8F4;\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M6.3 3h11.4v18l-2.1-1.5L13.5 21l-1.5-1.5L10.5 21 9 19.5 6.9 21Z\"\/><path d=\"M9 8h6M9 12h6\"\/><\/svg><\/div><p style=\"font-weight:700;margin:0;\">Vouchers<\/p><\/div>\n      <div class=\"card\" style=\"text-align:center;\"><div class=\"icon-circle\" style=\"width:44px;height:44px;background:#5C7480;color:#FAF8F4;\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"12\" cy=\"12\" r=\"7.2\"\/><circle cx=\"12\" cy=\"12\" r=\"2.3\" fill=\"currentColor\" stroke=\"none\"\/><\/svg><\/div><p style=\"font-weight:700;margin:0;\">Posnet Receipts<\/p><\/div>\n      <div class=\"card\" style=\"text-align:center;\"><div class=\"icon-circle\" style=\"width:44px;height:44px;background:#B08C4A;color:#FAF8F4;\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"12\" cy=\"12\" r=\"8.5\"\/><path d=\"M12 7.5v9M9.3 9.3c0-1.3 1.2-2.1 2.7-2.1s2.7.9 2.7 2c0 2.6-5.4 1.4-5.4 4 0 1.1 1.2 2 2.7 2s2.7-.8 2.7-2\"\/><\/svg><\/div><p style=\"font-weight:700;margin:0;\">Cash Float<\/p><\/div>\n    <\/div>\n    <div class=\"card accent\">\n      <p style=\"margin:0 0 .8rem 0;\"><b>Administraci\u00f3n es el esc\u00e1ner de control de calidad.<\/b> Auditan que todas las piezas del rompecabezas que arman en el Front Desk encajen a la perfecci\u00f3n.<\/p>\n      <p class=\"small\" style=\"font-style:italic;margin:0;\">Este control asegura la salud financiera del hotel: que se paguen los sueldos y el negocio sea sostenible en el tiempo.<\/p>\n    <\/div>\n  <\/div>\n  \n<\/div><\/section><section id=\"s22\" class=\"slide\"><div class=\"content\">\n  <div class=\"kicker\">PARA FINALIZAR<\/div>\n  <h1 class=\"title\">El Ritual del Turno: tu checklist financiero<\/h1>\n  <p class=\"subtitle\">Lo que revis\u00e1s al entrar, durante y al salir protege el ecosistema financiero del hotel.<\/p>\n  <div class=\"grid cols-3\">\n    <div class=\"card\"><div class=\"icon-circle\" style=\"width:58px;height:58px;background:#5C7480;color:#FAF8F4;\"><svg width=\"26\" height=\"26\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M7 3h7l4 4v14H7Z\"\/><path d=\"M14 3v4h4\"\/><path d=\"M9.5 12h5M9.5 15.5h5\"\/><\/svg><\/div><span class=\"tag\">AL ENTRAR<\/span>\n      <ul class=\"plain arrow\"><li><span class=\"b\"><\/span><span>Cont\u00e1 la caja frente al turno saliente y firm\u00e1 el recibo.<\/span><\/li><li><span class=\"b\"><\/span><span>Revis\u00e1 los folios de check-out.<\/span><\/li><li><span class=\"b\"><\/span><span>Confirm\u00e1 check-ins: \u00bfvouchers? \u00bftarjetas garantizadas?<\/span><\/li><\/ul>\n    <\/div>\n    <div class=\"card alt\"><div class=\"icon-circle\" style=\"width:58px;height:58px;background:#6E7D58;color:#FAF8F4;\"><svg width=\"26\" height=\"26\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M5 11a7 7 0 0 1 12-4.7M19 13a7 7 0 0 1-12 4.7\"\/><path d=\"M17.3 3.8v4.2h-4.2M6.7 20.2V16h4.2\"\/><\/svg><\/div><span class=\"tag\">DURANTE EL TURNO<\/span>\n      <ul class=\"plain arrow\"><li><span class=\"b\"><\/span><span>Sistema y respaldo f\u00edsico deben coincidir siempre.<\/span><\/li><li><span class=\"b\"><\/span><span>Postear en el c\u00f3digo correcto (Spa, Dome, Horse Bonding, F&amp;B).<\/span><\/li><li><span class=\"b\"><\/span><span>Todo ajuste: justificaci\u00f3n + autorizaci\u00f3n del supervisor.<\/span><\/li><\/ul>\n    <\/div>\n    <div class=\"card\"><div class=\"icon-circle\" style=\"width:58px;height:58px;background:#5C7480;color:#FAF8F4;\"><svg width=\"26\" height=\"26\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><rect x=\"5\" y=\"11\" width=\"14\" height=\"9\" rx=\"1.4\"\/><path d=\"M8 11V8a4 4 0 0 1 8 0v3\"\/><\/svg><\/div><span class=\"tag\">AL SALIR<\/span>\n      <ul class=\"plain arrow\"><li><span class=\"b\"><\/span><span>Arqueo de caja: efectivo f\u00edsico = monto en Cloudbeds.<\/span><\/li><li><span class=\"b\"><\/span><span>Ning\u00fan folio abierto sin respaldo.<\/span><\/li><li><span class=\"b\"><\/span><span>Document\u00e1 irregularidades en el libro de novedades.<\/span><\/li><\/ul>\n    <\/div>\n  <\/div>\n  <div class=\"callout\"><div class=\"icon-circle\" style=\"width:42px;height:42px;background:#6E7D58;color:#FAF8F4;\"><svg width=\"19\" height=\"19\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M5 11a7 7 0 0 1 12-4.7M19 13a7 7 0 0 1-12 4.7\"\/><path d=\"M17.3 3.8v4.2h-4.2M6.7 20.2V16h4.2\"\/><\/svg><\/div><p>El turno que no cierra bien abre problemas para el siguiente. La cadena no se rompe si cada eslab\u00f3n hace su parte.<\/p><\/div>\n  \n<\/div><\/section><section id=\"s23\" class=\"slide\"><div class=\"content\">\n  <div class=\"kicker\">PARA FINALIZAR<\/div>\n  <h1 class=\"title\" style=\"margin-bottom:.1rem;\">Si te qued\u00e1s con una sola cosa de hoy...<\/h1>\n  <p class=\"subtitle\" style=\"font-style:normal;font-size:1.1rem;color:var(--text);margin-bottom:1.2rem;\">Las 5 Reglas de Oro del Front Desk<\/p>\n  <div class=\"grid cols-3\" style=\"margin-bottom:1rem;\"><div class=\"card\"><div class=\"icon-circle\" style=\"width:44px;height:44px;background:#5C7480;color:#FAF8F4;\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M7 3h7l4 4v14H7Z\"\/><path d=\"M14 3v4h4\"\/><path d=\"M9.5 12h5M9.5 15.5h5\"\/><\/svg><\/div><div style=\"font-size:1.4rem;font-weight:700;color:var(--text-faint);\">01<\/div><h3 style=\"margin:.3rem 0;\">Por cada clic, debe existir un respaldo.<\/h3><p class=\"small muted\">Sin papel o cup\u00f3n, el clic no existi\u00f3.<\/p><\/div><div class=\"card\"><div class=\"icon-circle\" style=\"width:44px;height:44px;background:#5C7480;color:#FAF8F4;\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"12\" cy=\"12\" r=\"7.2\"\/><circle cx=\"12\" cy=\"12\" r=\"2.3\" fill=\"currentColor\" stroke=\"none\"\/><\/svg><\/div><div style=\"font-size:1.4rem;font-weight:700;color:var(--text-faint);\">02<\/div><h3 style=\"margin:.3rem 0;\">Postear en el c\u00f3digo correcto.<\/h3><p class=\"small muted\">Horse Bonding no es Spa. Dome no es F&B.<\/p><\/div><div class=\"card\"><div class=\"icon-circle\" style=\"width:44px;height:44px;background:#B08C4A;color:#FAF8F4;\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"12\" cy=\"12\" r=\"8.5\"\/><path d=\"M12 7.5v9M9.3 9.3c0-1.3 1.2-2.1 2.7-2.1s2.7.9 2.7 2c0 2.6-5.4 1.4-5.4 4 0 1.1 1.2 2 2.7 2s2.7-.8 2.7-2\"\/><\/svg><\/div><div style=\"font-size:1.4rem;font-weight:700;color:var(--text-faint);\">03<\/div><h3 style=\"margin:.3rem 0;\">La caja no es del hotel para gastar.<\/h3><p class=\"small muted\">El fondo fijo es solo para dar cambio.<\/p><\/div><\/div>\n  <div class=\"grid cols-2\" style=\"max-width:720px;margin:0 auto;\"><div class=\"card\"><div class=\"icon-circle\" style=\"width:44px;height:44px;background:#6E7D58;color:#FAF8F4;\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M12 3 5.2 5.8v5.7c0 5 2.9 7.9 6.8 9 3.9-1.1 6.8-4 6.8-9V5.8Z\"\/><\/svg><\/div><div style=\"font-size:1.4rem;font-weight:700;color:var(--text-faint);\">04<\/div><h3 style=\"margin:.3rem 0;\">Ajuste = autorizaci\u00f3n escrita, siempre.<\/h3><p class=\"small muted\">Ning\u00fan descuento sin justificaci\u00f3n y firma del supervisor.<\/p><\/div><div class=\"card accent\"><div class=\"icon-circle\" style=\"width:44px;height:44px;background:#6E7D58;color:#FAF8F4;\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M5 13l5 5L19 7\"\/><\/svg><\/div><div style=\"font-size:1.4rem;font-weight:700;color:var(--text-on-accent);opacity:.55;\">05<\/div><h3 style=\"margin:.3rem 0;\">Si no lo posteaste, no existi\u00f3.<\/h3><p class=\"small muted\">Si se va el hu\u00e9sped sin postear, el dinero se pierde.<\/p><\/div><\/div>\n  \n<\/div><\/section><section id=\"s24\" class=\"slide bg2\"><div class=\"content\">\n  <div class=\"divider-content\">\n    <h2 style=\"text-transform:none;font-size:2.2rem;\">Cada clic importa.<br>El hotel lo siente.<\/h2>\n    <p class=\"subtitle\" style=\"text-align:center;margin:0 auto 1.6rem;\">Gracias por cuidar el ecosistema financiero de AKEN.<\/p>\n    <img decoding=\"async\" class=\"logo\" src=\"https:\/\/akenhotels.com\/wp-content\/uploads\/2026\/06\/logo-scaled.png\">\n  <\/div>\n<\/div><\/section>\n<\/div>\n<\/body>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>UNA GU\u00cdA T\u00c1CTICA PARA RECEPCI\u00d3N El Ecosistema Financiero del Hotel Cada clic tiene un impacto. CAPACITACI\u00d3N \u00b7 FRONT DESK Agenda 1C\u00f3mo genera dinero el hotel 2Indicadores claves 3Qu\u00e9 es un folio 4Importancia de respetar los c\u00f3digos al postear 5Manejo de caja compartida 6Checklist de control personal 7Garant\u00eda al Check In 8Qu\u00e9 son las cuentas corrientes [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-16426","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/akenhotels.com\/en\/wp-json\/wp\/v2\/pages\/16426","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/akenhotels.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/akenhotels.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/akenhotels.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/akenhotels.com\/en\/wp-json\/wp\/v2\/comments?post=16426"}],"version-history":[{"count":10,"href":"https:\/\/akenhotels.com\/en\/wp-json\/wp\/v2\/pages\/16426\/revisions"}],"predecessor-version":[{"id":16439,"href":"https:\/\/akenhotels.com\/en\/wp-json\/wp\/v2\/pages\/16426\/revisions\/16439"}],"wp:attachment":[{"href":"https:\/\/akenhotels.com\/en\/wp-json\/wp\/v2\/media?parent=16426"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}